Shipping policy

At Mayfair the label, we know that receiving your order quickly and safely is just as important as the product itself. Each of our items is handled with care from the moment your order is confirmed until it arrives at your doorstep. Our goal is to make your delivery experience as smooth and reliable as possible — reflecting the quality and precision that define our brand.

We currently deliver exclusively in the United Kingdom. Once your payment is confirmed, your order is prepared and shipped within 1 to 2 business days. You will then receive a confirmation email containing all the shipping details, including your tracking number, so you can track the progress of your package in real time. Delivery times generally vary between 3 and 7 working days, depending on your region. Rural or remote areas may require a slightly longer delivery time.

We work in partnership with reputable and professional courier services operating in the United Kingdom to ensure fast and secure delivery. Our packaging is designed to protect your items throughout transport and ensure that it reaches you in perfect condition. Please ensure that the delivery information you provide is accurate and complete, as errors may result in delays or failed deliveries.

Delivery is free for all orders in the UK, regardless of the purchase amount. We want to make luxury and style accessible without additional fees or hidden costs. All taxes and standard delivery charges in the UK are included in the price of your order.

In rare cases, delays may occur due to unforeseen circumstances such as public holidays, extreme weather conditions or logistical disruptions. If your parcel has not arrived within 10 working days of dispatch, please contact us at support@mayfairthelabel.com. Our team will immediately investigate with the carrier and keep you informed of the situation.

If your parcel arrives damaged, appears to have been opened, or if you receive an incorrect item, please notify us within 48 hours of delivery. We will guide you through our resolution process and ensure that a replacement or suitable solution is quickly arranged.

At Mayfair the label, every detail matters — from the design of our items to the moment you open your parcel. We are committed to offering you not only exceptional fashion, but also a smooth, transparent and resolutely delivery experience.